We are writing this email because I would like to express our gratitude for what you have done for us. We don’t know whether you recall this but a few months ago, having paid the initial deposits for our house and land, our house evaluation was continuously being declined and we were really stuck. We were extremely lucky to have come across your contact number. You truly went above and beyond the basic broker assistance. Your knowledge and advice were priceless. They are the reason why we have now finalised the construction and are due to pick up the keys to our new house next Friday… (we) would like to thank you from the bottom of our hearts. Without your assistance we would have lost over $20,000 worth of deposit and the chance to give our family a brand new home… Again, please accept our thanks for all your help and advice. I have already recommended your services to our family members and friends who are looking to purchase properties in the future.